The Konica Minolta tech was at the office to fix the touch screen. He is a hardware tech, not a software tech. He does what he needs to do then leaves.
S: W, I think the Konica guy removed the darkness (density) option.
W: He didnt touch any of those options, he just fixed the screen.
S: Well I cant find the option so he must have removed it!
W: I promise he didnt remove it, go look again.
S never came back so he either found the option or gave up. *sigh*
